Helpdesk:  AftershokzXTRAINERZ

How do I turn on the headphones?

Press and hold the multifunction button for 3 seconds. Audrey says "Welcome to AfterShokz" and gives battery level status.

 

How do I turn off the headphones?

Press and hold the multifunction button for 3 seconds. Audrey will say “Power Off.”

 

How do I pause a song?

Click the multifunction button once while music is playing. You’ll hear one beep. The music will pause.

 

How do I resume a song?

Click the multifunction button once while music is paused. You’ll hear one beep. The music will resume.

 

How do I skip to the next song?

Press and hold volume+ for 2 seconds while music is playing. 

 

 

How do I go back a song?

Press and hold volume- for 2 seconds while music is playing.

 

What are the EQ settings?

Your headphones have two EQ settings that will change the way your audio sounds. One EQ setting is designed to listen to your headphones open-ear, and the other is designed to listen with earplugs, but you can choose whichever setting sounds better to you. The default setting is open-ear.

 

How do I change the EQ setting?

Press and hold the mode button for 2 seconds. Audrey will say "general mode" or "swimming mode."

 

How do I check the battery status?

Click the volume+ or volume- button while music is paused. Audrey says “Battery High,” “Battery Medium,” “Battery Low,” or “Charge Me.” Please note this feature may not work on all devices.

 

How do I switch the mode?

Click the mode button. Audrey will say "normal," "repeat" or "shuffle."

 

How do I adjust the volume?

Click the volume+ or volume- buttons to increase or decrease volume levels.

 

How do I open or close a folder?

Press and hold volume- and multifunction button for 2 seconds. Audrey says "play current folder" or "play all folder."

 

How do I go to the next folder?

Press and hold volume+ and multifunction button for 2 seconds when you are under "play current folder." Audrey says "next folder."

 

How do I switch the language?

Press and hold volume+ and volume- for 2 seconds. Audrey says English, Chinese, Korean, or Japanese.

Last update: 05-06-2020
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