Helpdesk:  AftershokzAEROPEX

How do I turn on the headphones?

Press and hold the volume+ button for 3-5 seconds. Audrey says “Welcome to AfterShokz.”

 

 

How do I enter pairing mode?

Start with your headphones powered off. Press and hold the volume+ button for 3-5 seconds. Audrey says “Welcome to AfterShokz.” Continue holding the volume+ button for an additional 2-3 seconds. Audrey will say “Pairing” and the LED will flash red and blue, indicating pairing mode.

 

 

How do I turn off the headphones?

Press and hold the volume+ button for 3-5 seconds. Audrey will say “Power Off.”

 

 

How do I pause a song?

Click the multifunction button once while music is playing. You’ll hear one beep. The music will pause.

 

 

How do I resume a song?

Click the multifunction button once while music is paused. You’ll hear one beep. The music will resume.

 

 

How do I skip to the next song?

Double-click the multifunction button while music is playing. You’ll hear one beep. The next track will play.

 

How do I go back a song?

Triple-click the multifunction button while music is playing. You'll hear one beep. The track will begin again.

 

How do I answer a call?

Click the multifunction button once while a call is coming in. You’ll hear one beep and the call will be answered.

 

 

How do I end a call?

Click the multifunction button once while on a call. You’ll hear one beep and the call will end.

 

 

How do I reject a call?

Press and hold the multifunction button for two seconds as a call is coming in. You’ll hear two beeps and the call will be rejected.

 

 

How do I prompt my device’s intelligent personal assistant?

Press and hold the multifunction button for two seconds, prompting your device's intelligent personal assistant. You’ll hear one beep.

 

 

How do I redial the last number?

Double-click the multifunction button when music is paused. Audrey says “Last Number Redial.”

 

 

How do I mute the mic?

Press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call. Audrey will say “Mute On.”

 

 

How do I unmute the mic?

Press and hold the volume+ and volume- buttons simultaneously for two seconds while on a call with the mic muted. Audrey will say “Mute Off.”

 

 

What are the EQ settings?

Your headphones have two EQ settings. One EQ setting is designed to listen to your headphones open-ear, and the other is designed to listen with earplugs, but you can choose whichever setting sounds better to you. The default setting is open-ear. To return to the default, just reset your headphones.

 

 

 

How do I change the EQ setting?

Press and hold the volume+ and volume- buttons simultaneously for two seconds while music is playing. Audrey says “EQ Changed.”

 

 

How do I check the battery status?

Click the volume+ or volume- button while music is paused. Audrey says “Battery High,” “Battery Medium,” “Battery Low,” or “Charge Me.” Please note this feature may not work on all devices.

 

 

How do I adjust the volume?

Click the volume+ or volume- buttons to increase or decrease volume levels.

 

 

How do I reset the headphones?

  1. Start with your headphones powered off.
  2. Enter pairing mode by pressing and holding the volume+ button for 5-7 seconds. Your headphones will turn on, and then the LED light will flash red and blue.
  3. Press and hold the multifunction button, volume+ button and volume- button simultaneously for 3-5 seconds. You'll hear beeps and/or feel vibrations.
  4. Turn your headphones off.

 

 How do I change the language?

  1. Start with your headphones powered off.
  2. Enter pairing mode by pressing and holding volume+ until the LED flashes red and blue.
  3. Double-click the multifunction button. You'll hear a melody indicating the language has been changed and Audrey will announce the new language. Audrey speaks four languages so you may have to repeat this step a few times.
Last update: 05-06-2020
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